Effective Date: 15/01/2025
Last updated: 16/02/2025
Welcome to Kumkum! Your privacy is important to us, and we are committed to protecting the personal information you share while using our platform. This Privacy Policy explains how we collect, use, store, and protect your data, as well as your rights regarding that information.
1. Information We Collect

1.1 Personal Information You Provide

  • Account Details: Name, email address, phone number, date of birth, gender, and password.
  • Profile Information: Photos, bio, horoscope details (if provided), relationship preferences, and personal interests.
  • Verification Data: If required, you may provide a government-issued ID or social media verification.
  • Payment Information: If you purchase premium features, we collect necessary billing details through third-party payment processors.

 

1.2 Information We Automatically Collect

  • Usage Data: Interactions, likes, messages, and engagement history.
  • Device Information: IP address, device type, browser details, operating system.
  • Location Data: If enabled, we collect your approximate or precise location to suggest nearby matches.

 

1.3 Information from Third Parties

  • Social Media Login: If you sign up using Google, Facebook, or Apple, we receive your basic profile details.
  • Third-Party Analytics: We use Google Analytics and similar tools to track usage trends.
2. How We Use Your Information

We use the data collected for the following purposes:

  • To Provide Services: Matchmaking, profile recommendations, and messaging.
  • To Improve the Platform: Analyze user behavior to enhance features.
  • For Security & Fraud Prevention: Detect and prevent fake accounts or harmful activity.
  • To Personalize User Experience: Suggest matches based on compatibility factors.
  • For Customer Support: Responding to queries and resolving issues.
  • For Legal Compliance: Meeting regulatory requirements.
3. Data Sharing & Security

We do not sell your personal information, but we may share certain data in the following cases:

  • With Other Users: Your profile information (except sensitive data like contact details) is visible to other members.
  • With Service Providers: Third-party companies help us process payments, analyze data, and improve services.
  • For Legal Reasons: If required by law enforcement or court orders.
  • For Business Transfers: If KumKum is merged, acquired, or restructured, user data may be transferred as part of the transaction.
4. How We Protect Your Data

We implement strict security measures, including:

  • Data Encryption: Protecting sensitive user data in transit and storage.
  • Access Controls: Restricting employee access to personal information.
  • Regular Security Audits: Ensuring compliance with data protection standards.

Despite these precautions, no online platform is 100% secure. We encourage users to safeguard their accounts with strong passwords and avoid sharing sensitive information with others.

5. Your Privacy Rights

Depending on your location, you may have certain privacy rights:

  • Access & Update Data: You can review and update your profile information anytime.
  • Delete Your Account: You can request account deletion through settings.
  • Opt-Out of Marketing Communications: Manage email and notification preferences.
  • Restrict Data Processing: You can limit how we use your data under certain circumstances.

For privacy-related requests, contact help@kumkum.ca.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance.
  • Store user preferences.
  • Analyze app usage.

You can manage cookie settings in your browser or device preferences.

7. Children’s Privacy

Kumkum is strictly for users aged 18 and above. We do not knowingly collect, store, or process personal data from individuals under 18. If we discover that a minor has created an account, we will take immediate action to delete the account and associated data. To ensure the safety of all users, we have implemented the following measures:

  • Age Verification: Users must confirm they are 18+ during sign-up.
  • Content Moderation: Our team actively monitors reports of inappropriate content or behavior.
  • Reporting & Blocking Tools: Users can report and block others to ensure a safe environment.
  • Strict Data Privacy: We do not share sensitive user data with third parties for advertising or tracking purposes.

  1. International Data Transfers
If you are accessing Kumkum from outside Sri Lanka, your data may be stored and processed in countries where data protection laws differ. By using Kumkum, you consent to such transfers.
  1. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or in-app notifications. Continued use of Kumkum after updates means you accept the revised policy.
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